Platform Architecture
Composite AI Architecture
Modular. Secure. Built to Scale.
Proprietary 4-Layer Composite AI Architecture — optimized for accuracy, explainability, enterprise-grade security and cost-efficiency. Deterministic routing, accurate responses, zero hallucinations.
Proprietary Technology
Proprietary 4-Layer Composite AI Architecture
Optimized for accuracy, explainability, enterprise-grade security and cost-efficiency. Deterministic routing, accurate responses, zero hallucinations.
Classic NLP (Structured Intent)
Deterministic routing for operational tasks — intent detection, entity extraction & workflow automation. Structured, accurate, instant.
Agentic RAG
Retrieves accurate, relevant enterprise knowledge from diverse sources (documents, DB, APIs, knowledge graph) with grounded, source-cited responses.
General LLMs
BharatGPT + top global LLMs for reasoning & generation when internal knowledge isn’t available — with disclaimers & transparency.
Internet (SERP AI)
Accesses real-time internet insights securely when allowed — web search, content extraction, source validation & filtering.
Through this framework, the chatbot provides the appropriate response, projects a standard reply to refine the query, lets users choose from options, or escalates to a live chat — where a human agent takes over seamlessly.
Technical Diagrams
Architecture at Every Layer
Detailed technical diagrams for every deployment scenario, integration pattern, and security boundary.
Composite AI Architecture
Proprietary 4-Layer Composite AI Architecture - Classic NLP, Agentic RAG, General LLMs and Internet (SERP AI). Optimized for accuracy, explainability, enterprise-grade security and cost-efficiency.